Privacy Policy

Introduction

GIFLance is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our free online GIF converter platform.

Since GIFLance processes all files locally in your browser using client-side technologies, we have a fundamentally different approach to privacy compared to traditional online services. Your files never leave your device, and we collect minimal information necessary to provide and improve our service.

Information We Collect

We are committed to privacy-first design and collect minimal information:

• No File Uploads: All GIF conversions (GIF to frames, images to GIF, video to GIF) are performed entirely in your browser. Files are never uploaded to our servers. We cannot access, view, or store your files.
• Anonymous Usage Analytics: We collect anonymous, aggregated usage statistics to understand how visitors use our website. This includes:
  • Pages visited and features used
  • General usage patterns (which tools are most popular)
  • Browser and device type (for compatibility purposes)
  • Error reports (to fix bugs and improve service)
  All analytics data is anonymous and cannot be used to identify individual users.
• Technical Information: We may collect technical information such as browser type, operating system, screen resolution, and JavaScript errors. This helps us ensure compatibility and fix technical issues.
• Contact Information: If you contact us via email, we collect your email address and message content to respond to your inquiry. This information is used solely for communication purposes.
• Cookies and Local Storage: We use cookies and local storage to remember your preferences (language, theme) and improve your experience. See our Cookie Policy for details.

What We Do NOT Collect: We do not collect personally identifiable information (PII), payment information, location data, or any content from files you process. We do not track you across other websites or use your data for advertising purposes.

How We Use Your Information

The limited information we collect is used solely for the following purposes:

• Service Provision: To provide and maintain our GIF conversion tools, ensure proper functionality, and improve user experience.
• Service Improvement: To understand how users interact with our website, identify popular features, and prioritize improvements based on usage patterns.
• Technical Support: To diagnose and fix technical issues, ensure browser compatibility, and respond to user inquiries.
• Security: To detect and prevent abuse, fraud, or security threats to our service.
• Communication: To respond to your inquiries, provide customer support, and communicate important service updates (if you've contacted us).
• Legal Compliance: To comply with applicable laws, regulations, or legal processes when required.

We do not sell, rent, or share your information with third parties for marketing or advertising purposes. We do not use your information to create user profiles or make automated decisions about you.

Data Protection and Security

We implement strong security measures to protect your information:

• Client-Side Processing: All file processing happens entirely in your browser using WebAssembly and JavaScript. Files never leave your device, eliminating the risk of server-side data breaches.
• No Server Storage: Since we don't upload or store your files, there's no risk of unauthorized access to your content through our servers.
• HTTPS Encryption: Our website uses HTTPS (TLS/SSL) encryption to protect data transmitted between your browser and our servers. This protects any information you send to us (such as contact forms).
• Anonymous Analytics: All analytics data is anonymized and aggregated, making it impossible to identify individual users.
• Regular Updates: We regularly update our service and dependencies to address security vulnerabilities and improve protection.
• Minimal Data Collection: We only collect the minimum information necessary to provide and improve our service.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. Since file processing happens in your browser, you are responsible for ensuring your device is secure and free from malware.

Cookies and Tracking Technologies

We use minimal cookies and tracking technologies:

• Essential Cookies: Required for basic website functionality and security.
• Preference Cookies: To remember your language and theme settings for a better user experience.
• Analytics Cookies: To collect anonymous usage statistics. These cookies do not track you across other websites.
• Local Storage: To store preferences and temporary processing data locally on your device.

We do NOT use advertising cookies, social media tracking pixels, or any tracking technologies that follow you across other websites. For detailed information about our cookie usage, please see our Cookie Policy.

Third-Party Services

We may use trusted third-party services to provide and improve our service:

• Google Analytics: For anonymous usage statistics and website analytics. Google Analytics may set cookies and collect anonymous data. You can opt out using the Google Analytics Opt-out Browser Add-on.
• Content Delivery Networks (CDNs): To deliver website content faster and more reliably. CDNs may collect technical information necessary for content delivery.
• Open Source Libraries: We use open-source libraries (FFmpeg.wasm, gif.js, video.js, Vue.js) that are publicly available and auditable.

These third-party services have their own privacy policies. We encourage you to review their policies. We are not responsible for the privacy practices of third-party services, but we choose services that respect user privacy.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access: You have the right to request information about what personal data we hold about you. Since we collect minimal data, there's typically very little to access.
• Right to Correction: You can request correction of inaccurate information. However, since we don't collect much personal information, this rarely applies.
• Right to Deletion: You can request deletion of your personal data. Since file processing happens in your browser, you can clear your browser data at any time to remove local storage and cookies.
• Right to Data Portability: You can request a copy of your data in a portable format. Given our minimal data collection, this typically involves analytics data (if any).
• Right to Object: You can object to processing of your personal data. You can disable cookies and analytics through your browser settings.
• Right to Withdraw Consent: You can withdraw consent for data processing at any time by clearing cookies and local storage or contacting us.

To exercise these rights, please contact us at ljxyaly@gmail.com. We will respond to your request within 30 days, or as required by applicable law.

Data Retention

Since we don't store your files or upload them to servers, there's no file data retention:

• File Data: Files are processed entirely in your browser and never stored on our servers. When you close your browser, all processing data is cleared.
• Anonymous Analytics: Anonymous usage statistics are retained for up to 26 months to help us understand long-term trends and improve our service.
• Contact Information: If you contact us, we retain your email and correspondence for up to 2 years for customer support purposes, unless you request deletion.
• Cookies: Cookie retention periods vary by type. Essential cookies are session-based (deleted when you close your browser), while preference cookies may persist for up to 1 year.

You can delete your data at any time by clearing your browser's cookies and local storage, or by contacting us to request deletion of any information we may have.

Children's Privacy

GIFLance is not directed to children under the age of 13 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

International Data Transfers

Since file processing happens entirely in your browser, your files never cross international borders through our service. However, anonymous analytics data and technical information may be processed by third-party services (such as Google Analytics) that operate globally.

By using GIFLance, you consent to the transfer of anonymous data to countries that may have different data protection laws than your country of residence. We ensure that any such transfers comply with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last Updated" date at the top of this page
• Post the updated Privacy Policy on this page
• Notify users of material changes via email (if we have your contact information) or through a notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of GIFLance after any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We aim to respond to all privacy-related inquiries within 24-48 hours during business days. For urgent privacy concerns, please mark your email as "Urgent - Privacy Matter" in the subject line.