Contact Us
Have questions about our GIF converter tools? Need help with GIF to frames, images to GIF, or video to GIF conversion? We're here to help!
Get in Touch with GIFLance
We'd love to hear from you! Whether you have questions about our free GIF converter tools, need technical support, have feedback, or suggestions for improving GIFLance, please don't hesitate to reach out. Our team is dedicated to providing the best GIF conversion experience for converting GIFs to frames, images to GIF, and videos to GIF.
GIFLance is a professional online GIF converter platform that offers free, fast, and easy-to-use tools for all your GIF conversion needs. If you're experiencing any issues or have ideas for new features, we want to hear from you.
Email Support
For general inquiries, technical support, bug reports, feature requests, business partnerships, or any questions about our GIF converter services, please contact us via email:
Please include as much detail as possible in your email, including the type of GIF conversion you're working with (GIF to frames, images to GIF, or video to GIF), any error messages you've encountered, and your browser/device information if reporting a technical issue.
Response Time
We value your time and strive to respond to all inquiries promptly. Our typical response time is:
- General inquiries: Within 24-48 hours during business days
- Technical support: Within 24 hours for urgent issues
- Feature requests: We review all suggestions and respond within 48-72 hours
- Business partnerships: Within 2-3 business days
For urgent technical issues affecting your GIF conversion workflow, please mark your email as "Urgent" in the subject line, and we'll prioritize your request.
What We Can Help With
Our support team can assist you with various aspects of our GIF converter platform:
- GIF to Frames Conversion: Help with extracting frames from GIF files
- Images to GIF Conversion: Assistance creating GIFs from multiple images
- Video to GIF Conversion: Support for converting video files to animated GIFs
- Technical Issues: Troubleshooting conversion errors, browser compatibility, or file format problems
- Feature Requests: Suggestions for new tools or improvements to existing features
- Account & Privacy: Questions about data privacy, file storage, or account settings
- Business Inquiries: Partnership opportunities, API access, or enterprise solutions
Feedback & Suggestions
Your feedback is invaluable in helping us improve GIFLance. We're constantly working to enhance our GIF converter tools and add new features based on user needs. If you have ideas for:
- New GIF conversion features or tools
- Improvements to existing conversion processes
- User interface enhancements
- Performance optimizations
- Additional file format support
Please share your thoughts with us! We review all feedback and prioritize features based on user demand and technical feasibility. Your input helps make GIFLance the best free GIF converter platform available.
Before Contacting Us
To help us assist you more efficiently, please check the following before sending your inquiry:
- Review our FAQ section for common questions and solutions
- Ensure you're using a supported browser (Chrome, Firefox, Safari, or Edge)
- Check that your file size is within our limits
- Verify your file format is supported (GIF, PNG, JPG, MP4, MOV, etc.)
- Try clearing your browser cache if experiencing display issues
Privacy & Data Protection
When you contact us, we may collect and process your email address and message content to respond to your inquiry. We handle all communications in accordance with our Privacy Policy. Your information is kept confidential and is never shared with third parties without your consent.